![]() When the Exchange service is enabled for Intermedia on the same account where you have Intermedia Unite enabled, you can import Company Contacts with phone numbers added to them. If at least 1 phone number is added to Company Contact properties, this Contact will appear in the Intermedia Unite applications for all Intermedia Unite users on your account, and will be available for calls through the Intermedia Unite app. Sync Company Contacts from an on-prem Active Directory.Note: to have the Exchange service enabled does not mean to be subscribed to it, in other words, you don't need to create any mailboxes.ĭepending on whether your account is maintaining Company Contacts on an on-prem Active Directory or not, there are two approaches for importing Company Contacts into Intermedia Unite: If you do not have the Exchange module, please request it from the Technical Support team. Importing/Syncing/Creating Company Contacts into Intermedia Unite requires the Hosted Exchange module in the account’s plan. ![]() Presence status is only displayed for Intermedia Unite users with a phone number assigned to them. ![]()
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